Shipping Info
Processing
In order to ensure the product you have ordered meet’s your satisfaction, we put the product through a rigorous quality control test, which can involve design, material quality and embellishment checks. The processing time will depend on the specific product, design, size and stock availability. The average processing time takes 2-5 business days. But please keep in mind that the processing time can take longer if product your brought is popular and thus experiencing stock issues or it is a national holiday (besides other possible variables). We apologise for any inconvenience caused in advanced. Thank you for your time.
Shipping
VioletMosh has international warehouses based in Asia, America, and Europe. Our team ensures your order is being processed as quickly as possible. Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in China so you may receive different packages for the same order.
| Country/Region | Method | Cost | Shipping Time |
| United States Canada |
Express Shipping | Free | 9-25 business days |
| Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland |
Express Shipping | Free |
9-25 business days |
| Australia New Zealand |
Express Shipping | Free | 9-25 business days |
| Japan South Korea |
Express Shipping | Free | 9-25 business days |
| Turkey Ukraine Russia |
Express Shipping | $2.99 |
9-30 business days |
Notes
- Shipping Time does not include a 2-5 day processing period required to process your order from the date your order is placed.
- We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
- If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.
Tax Information
The delivery duty of all shipments from our warehouses are delivery duty unpaid. Any customs or import duties (including sales tax, VAT etc.) are, therefore, charged once the parcel is in the destination country. If any charges apply, it must be paid by the customer.
If the customer refuses to accept the parcel due to import duties or taxes, the customer must take full liability for customs charges, handling fees and return shipment costs. Due to the custom regulations, VioletMosh cannot declare purchased items as gifts or list them lower amount than the actual cost.